This short online course, Workplace Harassment: What it is and What to do About it. is an important course helps employers to meet their obligations in workplace harassment situations, and includes sessions on defining it, establishing workplace policies, the importance of managers’ support in an effective program, how to intervene, handling complaints, and more.
Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.
You will be able to obtain a “certificate of completion” with your name and completion date on it.
There are 19 Lessons in this course:
1. Course Overview
2. Defining Harassment
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- What is Harassment?
- Reasonable Man/Reasonable Woman
3. Defining Sexual Harassment
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- What is Sexual Harassment?
- Is This Harassment?
4. The Purpose of Training
5. Creating a Harassment Policy
6. Other Prevention Strategies
7. Nipping it in the Bud
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- Your Role as a Manager
- Making Connections
8. Protecting Yourself
9. What If It Happens to Me?
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- What Works and What Doesn’t?
- Saying No
10. What If It’s Happening to Someone Else?
11. Someone Has Filed a Complaint Against Me!
12. Addressing a Complaint
13. Handling False Complaints
14. Mediation
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- Basics of Mediation
- The Mediation Process
15. Investigating a Complaint
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- Setting up the Investigation
- The Investigation Process
- The Investigation Report
16. Making the Decision
17. Creating Solutions
18. After It’s Over
19. Skill Application
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- Stage 1
- Stage 2
- Stage 3
- Stage 4
- Recommended Reading List
- Post-Course Assessment