MODULE I: CLEANING SOLUTIONS (DOMESTIC AND COMMERCIAL)

Learn cleaning skills and knowledge to become a successful commercial or domestic cleaner or cleaning service manager. Understand different cleaning chemicals, products, and techniques – kitchens, wash rooms, floors, fabrics, furniture and more.

MODULE II: HOTEL MANAGEMENT

Imagine working in an industry with the prospect of no job shortages! Imagine having a job that can take you around the world with the opportunity to work in any country with the skills that you can transfer to any venue, hotel, motel, resort or accommodation house. Hotel Managers can take advantage of financial incentives offered by various chains such as living onsite, having meals included and transfer costs covered. You can learn a foundation in theoretical disciplines of commerce, management, hospitality, tourism logistics and the supply chain.

This is a popular and substantial starting point for anyone in the hotel industry.
This Hotel Management course will give you a broad based, basic training to work in hospitality, accommodation, hotels, motels or resorts.
Suitable for anyone wanting to learn Hotel Management without committing to years of study.
This course is perfect to complement those undertaking or wanting to undertake some form of work experience or paid work within the hospitality industry.

Why study this Hotel Management course?

Careerline’s online Hotel Management with Executive Housekeeper course will provide you with the skills required to successfully manage and maintain your own hotel.
Whether you hope to upskill or get a head start on future tertiary studies, this course will have a positive impact on your future. You will be able to use the skills you learn during your studies in your career as a hotel manager, hospitality professional, housekeeper, or accommodation services professional to improve the quality of your services.

Who is this online Hotel Management course for?

The Hotel Management course is designed for aspiring or current hotel management professionals. This course will allow you to develop the skills required to achieve your career
ambitions and manage a successful hotel. You will become a more knowledgeable professional, which will help you to advance in your career.

Anyone with a desire to learn more about the ins and outs of hotel management will also benefit from this course. If you hope to pursue future study in hotel management, hospitality,
housekeeping, commercial cleaning, or business, this course is designed as a starting point. You will be introduced to concepts covered in tertiary and vocational courses, so will feel more confident and prepared when undertaking further study.

Course Aims

MODULE I: CLEANING SOLUTIONS (DOMESTIC AND COMMERCIAL)

• Explain the nature of the cleaning industry, equipment and materials used, and concepts such as sustainability.
• Understand how to clean a range of stains from different surfaces and specialist cleaning techniques.
• Describe how to clean different indoor floor surfaces and outdoor ground surfaces.
• Understand ways to clean furnishings and furniture including a range of fabrics and other materials.
• Understand what is involved in washroom cleaning including toilets bathrooms.
• Understand how to clean and maintain hygiene in kitchens in residential homes, cafes, and restaurants.
• Discuss requirements for working in a range of commercial cleaning ventures such as cleaners in industry, hospitals, shopping centres, or for specific purposes.
• Discuss the requirements for cleaners working primarily as cleaners of residential buildings.

MODULE II: HOTEL MANAGEMENT

• Understand the range of hotels in operation and their management policies.
• Understand management structures and the way in which the workplace is organised.
• Organise a team of professional staff together to ensure quality delivery of these services requires a tremendous amount of skill and organisation.
• Discuss the importance of maintaining an overall system of control within a hotel.
• Develop knowledge of the complexities and management issues relating to front desk operations.
• Develop knowledge of equipment and understanding of linen available.
• Implement facilities management systems.
• Manage an activities service.
• Describe a range of food services offered in the hotel industry.

Detailed Course Outline

There are 2 Modules in this course:

Module 1. Cleaning Soultions: Domestic and Commercial

1. Nature and Scope of Cleaning
2. Cleaning Stains & Specialist Cleaning Techniques
3. Floor Care
4. Furniture & Furnishings
5. Washroom Cleaning
6. Kitchen Hygiene and Cleaning
7. Commercial Cleaning
8. Cleaning Businesses

Module 2. Hotel Management

1. The Fundamentals of Hotel Management
2. Hotel Organisational Structure
3. Hotel Facilities Management
4. Hotel Information and Financial Management
5. Hotel Human Resources
6. Front Office Management
7. Housekeeping and General Area Cleaning
8. Food and Beverage Management
9. Retail Management

When you have completed the lessons of your Certificate course, you will be given the option of taking the optional exam. It’s okay if you don’t want the exam, we still issue your Careerline Certificate. For Advanced Certificates however, the exam is compulsory (per module) and are included in the course fee.