The ability to be persuasive is an essential skill for all sales jobs. In communicating how the product or service you’re selling will meet the buyer’s needs and desires, product knowledge plus an ability to relate to people is crucial.

• Be a better salesperson
• Learn to close the deal
• Start a new business or grow an existing one
• Advance your job prospects
• Develop your professional expertise in marketing

This course guides you through many different methods of Opening and Closing a Sale. Discover the secrets of successful sales people and draw out the ammunition you need to take charge of your career today.

Course Aims:

• Explain the importance of first impressions and learn how to develop a selling personality.
• Explain the art of written and verbal communication in easy to understand terms.
• Explain how to present products to potential customers and how to motivate them to buy.
• Explain how to communicate with your managers and superiors.
• Explain how to help your product to sell itself.
• Explain the importance of preplanning, observation and listening is important in selling.
• Explain the procedure involved in selling
• Explain how to create the right atmosphere for a sale to take place.
• Explain how to close a sale.
• Identify and manage stress levels in a sales situation
• Explain the law in relation to selling.
• Write a condensed and accurate sales report.

Detailed Course Outline

This course is made up of a number of modules. Each of these has self assessment questions, a set task (practical homework) and an assignment which you can upload online.

There are 12 lessons in this course:

1. Presentation and Selling Personality
2. Communication and Conversational selling
3. Marketing and Product Presentation
4. Management
5. Helping the Product Sell Itself
6. Know your product
7. The ABC of selling
8. The Opening
9. Closing a Sale
10. Stress Management
11. The Law and Selling
12. Report Writing

When you have completed the lessons of your Certificate course, you will be given the option of taking the optional exam. It’s okay if you don’t want the exam, we still issue your Careerline Certificate. For Advanced Certificates however, the exam is compulsory (per module) and are included in the course fee.