Hiring for Success: Behavioral Interviewing Techniques will teach hiring managers to refine their interview skills and methods in order to ultimately choose the right candidate for the job.
Finding the right person for a company is an important factor in business growth, and it can be a very expensive undertaking. How do you separate the good from the great, when they have similar work experience and strengths to offer? This short, online course will help managers develop the necessary competencies to ask the appropriate questions, and thereby determine the fit of potential candidates.
Specific skill development includes: recognizing the costs incurred by an organization when a wrong hiring decision is made; developing a fair and consistent interviewing process for selecting employees; preparing better job advertisements and using a variety of markets; developing a job analysis and position profile; using traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions; effectively interviewing difficult applicants; and understanding basic employment and human rights laws that can affect the hiring process.
There are 28 Lessons in this course:
Course Overview
History of the Interviewing Process
The Recruitment and Selection Process
Factors in the Hiring Process
Cost Analysis
Job Analysis and Position Profiles
Determining the Skills You Need
Finding Candidates
Advertising Guidelines
- Five Key Points
- Ten Tests for Advertising
Screening Resumes
- The Screening Process
- Developing a Guide
Performance Assessments
Problems Recruiters Face
Interviewing Barriers
Non-Verbal Communication
Types of Questions
- Open and Closed Questions
- Probing Techniques
Case Study
Traditional vs. Behavioral Interviews
- Behavioral Interviewing
- Sample Questions
Other Types of Questions
- Achievement-Oriented and Holistic Questions
- Making Connections
The Critical Incident Technique
Listening for Answers
- Listen Well
- Committing to Change
Difficult Applicants
Interview Preparation and Format
Other Interview Techniques
Scoring Responses
Checking References
Human Rights
Skill Application
Pre-Assignment Review
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Upon completing the very last lesson, you will be offered an automated test. This final assessment can be undertaken at any time of day or night; and any day of the week; and if you achieve an overall pass (60% or more); you will be able to obtain a “certificate of completion” with your name and completion date on it.
Note: these short courses are self-guided online courses and are not to be confused with tutor-supported online courses.