Conducting Effective Performance Reviews (Short Course)

Be better at HR and learn how to conduct an effective performance review course.
Be better at HR and learn how to conduct an effective performance review course.

$199.00

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A performance review meeting is an important aspect of career planning is Conducting Effective Performance Reviews.

Trainers who work with HR consultants, managers, and supervisors can provide a rich training experience with this short online course, Conducting Effective Performance Reviews.

This course will help you teach participants to recognize the importance of having a performance review process for employees; how to work with employees to set performance standards and goals; skills in observing, giving feedback, listening, and asking questions; an effective interview process and the opportunity to practice the process in a supportive atmosphere; how to make the performance review legally defensible; and much more.

Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.

You will be able to obtain a “certificate of completion” with your name and completion date on it.

What you will learn

There are 26 Lessons in this course:

1. Course Overview

2. Performance Appraisals Done Well

    • What are Performance Appraisals?
    • Making Connections
    • Building Trust

3. Errors We Make

    • Three Slippery Areas
    • Making Connections

4. Types of Performance Reviews

    • Choosing What Works
    • Winning Performance Appraisals

5. The Performance Management Process

    • The Four Steps
    • Sample Performance Appraisal Forms

6. Goals with SPIRIT

    • Identifying Dreams and Setting Goals
    • My Dreams and Goals
    • Putting it All Together

7. The Performance Management Cycle

    • The Four Phases
    • The Basis for Review

8. Setting Standards

9. Creating a Performance Development Plan

10. Feedback and Communication

11. Listening Skills

    • Active Listening
    • The Mission: To Listen

12. Communication Strategies

    • Basic Skills
    • Probing
    • Non-Verbal Messages
    • Interpretation Exercise

13. Giving Feedbackt

    • The Importance of Feedback
    • Six Characteristics
    • Case Studies

14. Accepting Criticism

    • Setting Goals with SPIRIT
    • A Personal Action Plan

15. Planning the Interview

16. The Interview

    • A Basic Format
    • Preparation

17. Goal Setting Role Play

18. Providing Feedback

    • Recommended Reading List
    • Post-Course Assessment

19. Coaching

    • The Importance of Coaching
    • Task Preparation

20. Appraisal Preparation

21. The Interview

22. Maintaining Performance

23. Handling Performance Problems

    • Make the Commitment
    • Behavior Contracts
    • Recognizing Mrs. Stanford

24. The Part Where Someone Gets Fired

    • If You Have To Let Them Go…
    • Role Play

25. Pre-Assignment Review

26. Performance Management Checklists

    • Recommended Reading List
    • Post-Course Assessment
Duration

2-8 hours
Price

$35
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