20 hour course in Food and Beverage Operations for Restaurants, coffee shops, cafes and catering. Understand what is needed for managing and working in a food and beverage business and what you will need to get your feet on the floor and start your food and beverage operations career.
There are 7 Lessons in this course:
1. The Industry
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- Subdivisions
- The tourism industry
- The events sector
- Hospitality sector
- The catering service sector
- Skills and considerations for working in the service sector
- A focus on teams
2. The Workplace
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- Leadership
- Customer facing skills
- Service skills
- Handling food
- Food purchasing
- Money issues
3. Kitchen Operations
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- Kitchen workflow
- Cooking methods
- Common kitchen equipment
- Choosing packaging materials
4. Alcoholic Beverage Management
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- Creating a drinks menu
- Alcoholic drinks
- Wines
- Spirits
- Liqueurs
- Aperitifs
- Cocktails
5. Beverage Management
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- Non-alcoholic beverages
- Hot drinks
- Cold drinks
6. Food Management
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- Food menu planning
- Pricing menus
- Stock management
7. Legal, Health, and Safety Issues
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- Licenses and legalities
- Workplace health and safety
- Management of hazards & risk
- Trade practices and fair trading (including signage)
How does it work?
At the end of each lesson, you will be given a short interactive test to undertake, which will provide an indication of how your learning is progressing. Upon completing the very last lesson, you will be offered a more thorough automated test or examination. This final assessment can be undertaken at any time of day or night; and any day of the week; when you pass you will be able to obtain a “certificate of completion” with your name and completion date on it.
Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.