This Human Resources Training short course is designed for teaching the essential HR tasks and scope of responsibilities for people who are new to a management role.
Human Resources Training: Training HR for the Non HR Manager covers the following topics:
- The basics of HR Management, including orientation, compensation, and benefits
- Understanding job analysis
- Planning training
- Legally defensible terminations, and more.
There are 26 Lessons in this course:
1. Course Overview
2. Defining Human Resources
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- The Basics of HR Management
- Case Study: Expansion Staffing
- Group Discussion
3. Performing a Skills Inventory
4. Forecasting Techniques
5. Job Analysis
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- Understanding Job Analysis
- Performing an Analysis
- Job Analysis Formats
6. Identifying Job Competencies
7. Position Profiles and Job Descriptions
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- Preparing a Profile
- My Position Profile
8. Do You Really Need to Hire?
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- Evaluate All Options
- The Real Cost of Employee Turnover
9. Finding Candidates
10. Advertising Guidelines
11. Screening Resumes
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- Using a Resume Screening Guide
- Developing a Resume Screening Guide
12. Preparing for the Interview
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- Preparation Checklist
- Interview Exercise
13. Conducting the Interview
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- History of the Interviewing Process
- An Objective Interview
- Basics of Behavioral Interviewing
- Purpose of Behavioral Interviewing
- Asking Questions
- Provocative Statements
- Sample Behavioral Description Interview Questions
- Developing Behavioral Description Interview Questions
- The Critical Incident Technique
- Creating a Critical Incident
14. After the Interview
15. Employee Orientation and Onboarding
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- Why Have Orientation?
- How Did Your Orientation Rate?
- Problems to Avoid
- Planning the Orientation Program
16. Follow the Leader
17. Planning Training
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- The Training Cycle
- Internal vs. External Training
18. Working With External Providers
19. Performance Reviews
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- Performance Review Problems
- A Performance Management Checklist
- Case Study: Who Will Be the Best?
- Dissecting a Performance Review
- Identifying Behaviors
20. Attendance Management
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- The Cost of Absenteeism
- The Case of Gretchen Washington
- Dealing with Attendance Management
21. Managing a Diverse Workforce
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- Dealing with Diversity
- Your Experience with Pigeon Holes
22. Privacy Issues
23. Compensation and Benefits
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- The Role of Compensation and Benefits
- Pre-Assignment Review
- Case Study: It’s Not You, It’s Me
24. Managing Disciplinary Issues
25. Terminating Employees
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- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
26. Exit Interviews
Upon completing the Short Course very last lesson, you will be offered an automated test. This final assessment can be undertaken at any time of day or night; and any day of the week; and if you achieve an overall pass (60% or more); you will be able to obtain a “certificate of completion” with your name and completion date on it.
Note: these short courses are self-guided online courses and are not to be confused with tutor-supported online courses.